Our return policy is designed to ensure your satisfaction with our products and to provide you with a hassle-free shopping experience. If you are not completely satisfied with your purchase, you may return it to us for a refund or exchange within the specified return period. Please read this return policy carefully before making a purchase.
Return Period
You have 30 days from the date of receipt to return your purchase for a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and original packaging intact. Items that are damaged, washed, altered, or missing tags may not be eligible for return.
Return Process
To initiate a return, please contact us using the contact information provided on our website/service. We will provide you with instructions on how to return your item, including the return shipping address. Please ensure that you include your order number and contact information in your return package.
Once we receive your return, we will inspect the item to confirm its condition and eligibility for return. If the item meets our return criteria, we will process your refund or exchange within 7-10 business days. Please note that we reserve the right to deny any return that does not meet our return policy requirements.
Refund Policy
If you are approved for a refund, we will credit the original payment method used for the purchase. Please allow 3-5 business days for the refund to appear in your account, depending on your bank's processing time. If you paid with a gift card or store credit, the refund will be issued in the same form of payment.
Exchanges
If you would like to exchange your item for a different size, color, or style, please contact us to initiate the exchange process. We will provide you with instructions on how to return your original item and place a new order for the desired item. Please note that exchanges are subject to availability and may be subject to additional shipping charges.
Exceptions
Certain items may be exempt from our return policy, including but not limited to: sale items, clearance items, gift cards, and personalized items. These items are considered final sale and are not eligible for return or exchange.
International Returns
If you are an international customer and would like to return your item, please contact us for instructions on how to initiate the return process. Please note that international returns may be subject to additional shipping charges and customs fees.
Changes to This Return Policy
We reserve the right to modify or update this return policy at any time without notice. Please review this return policy periodically for any changes. Your continued use of our website/service following the posting of any changes to this return policy constitutes your acceptance of those changes.
Contact Information
If you have any questions or concerns about our return policy or need assistance with a return or exchange, please contact us using the contact information provided on our website/service. We will do our best to respond to your inquiry promptly and resolve any issues to your satisfaction.
